Return & Exchange

There will be no return or exchange of the product once bought.

  • Return is only possible if mistakenly the wrong product is dispatched, or the package arrived in tampered condition, or the product has short expiry i.e. of less than 3 months. If you want a refund or replacement, please send us an email with the Order number and the images of wrong product or damaged or tampered product or near expiry products to care@meglow.in within 24 hours of the order delivery. We would reply within two days after receipt of mail.

  • Please allow us 5 to 10 days' time from the day of receipt of your returned package back. We may contact you to ascertain specific thing about the product prior to issuing refund/replacement.

  • You will be eligible for full or partial refund or exchange without incurring any additional charges in case of:

  • Package has missing accessories.

  • Damaged or soiled packing.

  • Wrong product delivery.

  • Expired product delivery.

  • In case you received a wrong product, we request you to keep the product safe, saleable and undamaged in its original packaging. Retain the invoice and original manufacturer’s packing for successful pick-up and return.

  • Returns will not be accepted if:

  • The product is damaged.

  • It is without invoice.

  • It is tampered with

  • It is without its original packaging.

  • Please do not use the item you have raised a complaint about.

  • Products once delivered, will not be applicable for a refund if it falls under any of the scenarios stated below:

  • Failure to provide adequate information about the case.

  • Failure to provide snapshots of the Invoice, packet and box (if any).

  • Buymax Wellness or any of its subsidiaries or channel partners will not be responsible for damages due to neglect, improper usage or wrong application etc. & will not be covered under our Exchange/Returns Policy. Exchange of products due to allergic reactions or palatability issues is not applicable.

  • Refunds will be through the payment method i.e. to cards or bank account. No cash refunds will be made. It would take our team at least 5 to 7 business days post refund initiation for online refund.

  • In case of NEFT, it would require us at least 3 to 5 business days post refund initiation to refund your amount. The amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account.